Contact

Write to us in your language

Tell us your budget and goal, or ask a single question. A manager replies in Arabic, French or English and arranges a call at an hour that suits your time zone

Write a request See when we can talk
Languages
العربيةFrançaisEnglish
Base
Barcelona, Spain41°23′N 2°10′E
Now in Barcelona 10:00

MondayAt our desks until 18:00

When we can talk

One conversation, two time zones

We work from Barcelona, Monday to Friday, from 9:00 to 18:00. Select an hour in the chart to see what time that is where you live

Our working hoursDaytime thereNow

Selected hour

11:00in Barcelona

Inside our working hours

Times follow the clocks in force today, including summer time

Your request

A few lines are enough to begin

Choose what you would like to do and fill in what you know. The card beside the form fills in as you write

I would like to
Budget
The investment should bring
Reply to me in

After you write

What happens next

  1. A manager reads your requestA person, in the language you chose
  2. You receive a replyWith answers to your questions and a proposed time for a call
  3. The first conversationAbout your goal, your budget and the steps of the purchase
  4. An invitation to the platformWhere your purchase and your documents are kept in one account

How to be sure it is us

Large sums attract impostors. These three points hold for every message we send

  • We write from rentavela.comEvery email from the team comes from an address that ends in rentavela.com
  • Payment details stay in your accountWe never send them by email or messenger. They appear only in your account on the platform, and your manager confirms them by voice
  • Nobody hurries youWe never press you to transfer money and never change payment details at the last moment

Other ways to reach us

Emailhello@rentavela.com
LinkedInRentavelaFollow the updates
AssistantAnswers at any hour

You selected: Open the platform

The platform is still in the works

We are finishing the client platform and will open access soon. Leave your email and we will write to you the day it opens

Or follow the updates Rentavela on LinkedIn

Legal documents

Last updated: October 2026

Privacy Policy

Who we are

Rentavela operates the website rentavela.com and the Rentavela client platform. For any question about your personal data, write to hello@rentavela.com

What we collect

  • Contact details you enter in a form: name, email address, country of residence and preferred language
  • The content of your message, including the budget and the investment goal you state
  • Technical data needed to serve the site: IP address, browser type and pages viewed

Why we use it

  • To reply to your request and prepare a conversation with a manager
  • To send platform updates when you ask for them
  • To keep the site secure and working

Legal basis

We process personal data under Regulation (EU) 2016/679 on the basis of your consent, of steps taken at your request before a contract, and of our legitimate interest in running a secure website

How long we keep it

Enquiry data is kept for up to 24 months after our last contact, unless a contract with you or the law requires a longer period

Who receives it

We do not sell personal data. We share it only with providers that host the site and deliver our email, under data processing agreements, and with authorities where the law requires it. The site loads its typefaces from Google Fonts, so your browser connects to Google servers, which receive your IP address

Your rights

You can ask for access, correction, erasure, restriction or portability of your data, object to its processing and withdraw consent at any time by writing to hello@rentavela.com. You can also lodge a complaint with the Spanish Data Protection Agency